PrivacyPrivacy Policy

This Privacy Policy describes how TerraXpert handles information collected through this website, including contact forms, quote requests, supplier or broker inquiries, newsletter fields, WhatsApp links, and career application materials.

This policy does not replace privacy terms that may appear in separate contracts, employment documents, supplier agreements, customer agreements, or third-party platforms.

We collect information you choose to provide and limited technical information generated when you use the site.

• Contact and business details, such as name, company, title, email address, phone number, location, country, and preferred language.
• Inquiry information, such as commodities of interest, quote details, supplier or broker information, messages, documents, and communication history.
• Career information, such as resume, job preferences, work history, education, skills, location, eligibility, references, and application notes.
• Technical information, such as browser type, device type, pages viewed, referring page, approximate location, IP address, date/time of visit, and standard analytics or security logs.

We use information for legitimate business and website purposes connected to TerraXpert's operations.

• Responding to inquiries, quote requests, supplier proposals, broker proposals, and customer messages.
• Evaluating sourcing, logistics, distribution, broker, customer, partner, and career opportunities.
• Preparing communications, maintaining business records, improving the website, troubleshooting issues, and protecting security.
• Complying with legal, regulatory, trade, sanctions, fraud prevention, accounting, tax, recordkeeping, and dispute-resolution obligations.
• Sending non-essential updates only where permitted and allowing recipients to request that those communications stop.

TerraXpert does not sell personal information. We also do not knowingly share personal information for cross-context behavioral advertising through this website.

Resume and career information is used to evaluate fit for current or future opportunities, communicate with applicants, coordinate interviews, verify qualifications where appropriate, and manage recruiting records.

Please avoid submitting sensitive personal information, government identifiers, financial account information, health information, or unrelated personal documents unless specifically requested, legally required, or necessary for the role in your location.

We may share information when reasonably needed to operate the website, respond to requests, evaluate opportunities, and run TerraXpert's business.

• TerraXpert team members, affiliates, offices, and representatives involved in the relevant inquiry, application, or business process.
• Service providers that support hosting, analytics, communications, recruiting, document handling, security, logistics, customer support, or business operations.
• Professional advisors, insurers, auditors, banks, logistics providers, customs or compliance partners, and business counterparties when relevant to a transaction or inquiry.
• Government authorities, courts, regulators, or other parties when required by law, to protect rights and safety, or to respond to lawful requests.

The site may use cookies, local storage, analytics, and similar technologies to operate forms, remember language preferences, understand visitor activity, improve performance, measure traffic, and protect the site.

You can adjust cookie settings through your browser. Some features may not work as expected if cookies or local storage are disabled.

TerraXpert works across multiple markets, so information may be processed in countries other than the country where it was submitted. Privacy and data protection laws may differ by location.

Where required, TerraXpert takes reasonable steps designed to handle information consistently with this policy and applicable legal obligations.

We retain information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, managing business relationships, evaluating applications, maintaining records, resolving disputes, enforcing agreements, and meeting legal or compliance obligations.

Retention periods vary based on the type of information, the nature of the relationship, and legal or operational requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, email system, form, hosting provider, or transmission method can be guaranteed completely secure.

Please do not send highly sensitive information through public website forms unless it is necessary and appropriate for your request.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about how personal information is used or shared.

You may also ask us to stop non-essential communications. We may need to retain certain information for legitimate business, security, compliance, transaction, employment, or legal reasons.

• To make a privacy request, contact sales@terraxpert.com and describe the request clearly.
• We may need to verify your identity or authority before completing a request.
• We will respond within a reasonable period and in accordance with applicable law.

This site is intended for business users, applicants, suppliers, brokers, customers, and other professional visitors. It is not directed to children, and TerraXpert does not knowingly collect personal information from children through this site.

The site may link to third-party websites and services, including messaging platforms, maps, social media, job-related tools, news sources, and media providers. Their privacy practices are governed by their own policies, not this Privacy Policy.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.

Questions about this Privacy Policy or privacy requests may be sent to sales@terraxpert.com.